Help with your Nurture account and app
Find quick answers below, or email us and we'll get back to you.
Open the app as a parent, go to your family settings and share your invite code. Your caregiver enters it when they sign up to join your family.
Make sure notifications are enabled for Nurture in your phone's Settings, and that you're signed in. On iOS, allow alerts, sounds and badges. If it still doesn't work, email us and we'll help.
On the login screen, follow the reset prompt, or contact us at hello@nurtureuae.com and we'll help you regain access securely.
Subscriptions are managed through the store you purchased from — the Apple App Store or Google Play. You can view, change or cancel your plan there anytime. Only parents are billed.
Go to the Profile screen in the app and choose delete account. For parents, this erases all related family data. You can also email us to request deletion.
Nurture works on iPhone (iOS) and Android phones. Download it free from the App Store or Google Play.